Privacy Policy

Personal Data Protection Policy

TF COMPANY LIMITED We place great importance on the protection of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data, as well as the rights of data subjects in accordance with applicable personal data protection laws
 
 
Collection of Personal Data
We collect personal data directly from you through the following channels :
- Name
- Telephone Number
- E-Mail
 
Types of personal data collected
Personal information includes: name, surname, age, date of birth, nationality, national identification number, passport number, etc.; contact information such as address, telephone number, email, etc.; account information such as user account and usage history, etc.; proof of identity such as copies of national identification cards and passports, etc.; transaction and financial information such as purchase history, credit card details, and bank account details, etc.; technical information such as IP address, cookie ID, and website activity logs, etc.; analytical data such as user behavior (e.g., Google Analytics and Facebook Pixel), etc.; and other information such as images, videos, and any other data considered personal information under the Personal Data Protection Act.

Minors: If you are under 20 years old or have legal limitations, we may collect, use, or disclose your personal information. We may require consent from your parents or guardians, or as permitted by law. If we become aware that personal information has been collected from a minor without parental or guardian consent, we will take action to remove that information from our servers.
 
 
Data Protection
We will store your personal information in both document and electronic formats
We keep your personal information as follows :
1. Our company's server in Thailand


Personal Data Processing
We will collect, use, or disclose your personal information for the following purposes :
1. To create and manage user accounts
2. To deliver products or provide services
3. To improve products, services, or user experience
4. For internal business administration and management
5. For marketing and promotional purposes
6. To provide after-sales services
7. To collect feedback and suggestions
8. To process payments for products or services
9. To comply with the Terms and Conditions
10. To comply with applicable laws and regulations of governmental authorities
 
 
Disclosure of Personal Data
We may disclose your personal data to third parties with your consent or as permitted by applicable law, as follows :

Management within the organization
We may disclose your personal information within the company only as necessary to improve and develop our products or services. We may collect internal information for various products or services under this policy for your benefit and the benefit of others.


Service Provider
We may disclose some of your personal information to our service providers as necessary to carry out various tasks such as payments, marketing, product or service development, etc. Each service provider has their own privacy policy.


Data Retention Period
We will retain your personal data for the period necessary during your time as a customer or in a relationship with us, or for the period necessary to achieve the purposes relating to this policy, and where further retention may be required by law. We will delete, destroy, or anonymize your data when it is no longer needed or when such retention period expires.


Data Subject Rights
Under the Personal Data Protection laws, you have the following rights :

  • Right to Withdraw Consent If you have given your consent, we will collect, use, or disclose your personal information, whether the consent was given before or after the Personal Data Protection Act came into effect. You have the right to withdraw your consent at any time.
  • Right to Access คุณมีสิทธิขอเข้าถึงข้อมูลส่วนบุคคลของคุณที่อยู่ในความรับผิดชอบของเราและขอให้เราทำสำเนาข้อมูลดังกล่าวให้แก่คุณ  รวมถึงขอให้เราเปิดเผยว่าเราได้ข้อมูลส่วนบุคคลของคุณมาได้อย่างไร
  • Right to Data Portability You have the right to receive your personal data where we have prepared such personal data in a format that is readable or usable by automated means or equipment, and where such personal data can be used or disclosed by automated means. You also have the right to request that we transmit or transfer such personal data in the aforesaid format to another data controller, where technically feasible, and to request that we transmit such personal data directly to another data controller, unless such transmission is not technically feasible.
  • Right to Object You have the right to object to the collection, use, or disclosure of your personal data at any time if the collection, use, or disclosure of your personal data is carried out for operations necessary under our legitimate interests or those of another person or legal entity, provided it does not exceed what you can reasonably expect, or to perform tasks in the public interest.
  • Right to Erasure/ Destruction You have the right to request the deletion or destruction of your personal data, or to make your personal data anonymous. If you believe that your personal data has been collected, used, or disclosed unlawfully in accordance with applicable law, or if you consider that we no longer need to retain it for the purposes outlined in this policy, or when you have exercised your right to withdraw consent or exercised your right to object as mentioned above.
  • Right to Restriction of Processing You have the right to request the temporary suspension of the use of your personal data in cases where we are in the process of reviewing your request to exercise your right to correct personal data or to object, or in any other case where we no longer need your personal data and must delete or destroy it according to the relevant laws, but you request that we suspend its use instead.
  • Right to Rectification You have the right to request the correction of your personal information to ensure it is accurate, up-to-date, complete, and not misleading.
  • Right to Lodge a Complaint You have the right to file a complaint with the relevant authorities if you believe that the collection, use, or disclosure of your personal data is done in a manner that violates or fails to comply with the applicable law.
 
You can exercise your rights as a personal data owner by contacting our Personal Data Protection Officer using the contact details provided at the end of this policy. We will inform you of the results within 30 days from the date we receive your request, in the form or method we specify. In the event that we refuse your request, we will provide the reasons for the refusal through various channels such as SMS, email, phone, or mail.

Advertising and marketing
We may send information or newsletters to your email address for the purpose of offering content that may be of interest to you. If you no longer wish to receive communications from us via email, you may click the “unsubscribe” link provided in the email or contact us at our email address.


Person tracking technology (Cookies)
To enhance your user experience and make it more efficient, we use cookies or similar technologies to improve access to products or services, provide relevant advertisements, and track your usage. We use cookies to identify and monitor website users and access to our website. If you do not want cookies on your computer, you can set your browser to refuse cookies before using our website.
 
 
Protecting the security of personal data
We will protect the security of your personal information based on the principles of Confidentiality, Integrity, and Availability. This is to prevent loss, access, use, alteration, modification, or disclosure. In addition, we will implement personal information security measures, which include administrative safeguards, technical safeguards, and physical safeguards regarding access to or control over the use of personal information.
 
 
Notification of Personal Data Violation
In the event of a personal data breach, we will notify the Office of the Personal Data Protection Commission without undue delay and, where feasible, within 72 hours from the time we become aware of such breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will notify you of the breach without undue delay, together with remedial measures, through appropriate channels such as our website, SMS, email, telephone, or postal mail.
 
 
Amendments to the Privacy Policy
We may update this policy occasionally, and you can view the latest terms and conditions of this policy on our website. This policy was last updated and is effective as of September 3, 2021
 

Privacy policy of other websites
This privacy policy applies to the offering of products, services, and website usage for our customers only. If you visit other websites, even through links from our website, the protection of personal data will be subject to the privacy policy of that website, over which we have no involvement.
 
Contact details
If you wish to inquire about this privacy policy, including exercising your rights, you can contact us or our data protection officer as follows.
 
Data controller
TF COMPANY LIMITED 
No. 788 Soi Bang Khanun 5, Bang Khanun, Bang Kruai District, Nonthaburi 11130
E-Mail : [email protected]
Telephone number : 061-783-2233

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